Privacy Policy

Last updated: January 2025

1. Introduction

H.S. Lim & Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and during the course of our professional services.

By visiting our website or engaging our services, you agree to the practices described in this Policy, which are designed to comply with Singapore’s Personal Data Protection Act 2012 (PDPA).

2. Information We Collect

We may collect personal information in the following ways:

(a) Information You Provide Directly

When you contact us through forms, email, or in person, you may provide:

Full name, company name, and job title
Contact details (email address, phone number, mailing address)
Identification numbers where legally required (e.g., for KYC purposes)
Financial or tax-related information required for audit, accounting, or advisory engagements

(b) Information Collected Automatically

When you browse our website, we may automatically collect:

IP address and device information
Browser type and operating system
Pages visited, duration of visit, and referral source
Cookies and similar technologies for analytics and site performance

You may disable cookies in your browser settings, but some website features may not function properly.

3. Purpose of Collection and Use

We collect and use personal data to:

Provide accounting, auditing, taxation, and advisory services
Respond to enquiries, requests, or feedback
Comply with regulatory, statutory, or professional obligations
Process billing and payment transactions
Maintain client records and improve service delivery
Manage recruitment or partnership opportunities
Ensure website functionality and enhance user experience

We will not use your data for purposes beyond those reasonably related to the above without obtaining your consent.

4. Disclosure of Personal Data

We may disclose personal data to:

Government agencies, regulatory authorities, and professional bodies (where required by law)
Third-party service providers supporting our operations (e.g., IT support, cloud hosting, data storage, email systems)
Auditors, legal advisers, or consultants bound by confidentiality obligations
Any other party with your prior consent

We do not sell, rent, or trade personal data under any circumstances.

5. Data Protection and Security

We implement administrative, technical, and physical safeguards to protect personal data against:

Unauthorised access, disclosure, alteration, or destruction
Accidental loss or misuse

These include restricted system access, secure password protocols, data encryption, and regular system reviews.
However, no transmission method over the Internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We retain personal data only for as long as necessary to:

Fulfil the purposes stated in this Policy
Comply with legal, regulatory, or professional retention requirements
Resolve disputes or enforce agreements

When no longer needed, personal data will be securely deleted or anonymised.

7. Your Rights and Choices

Under the PDPA, you have the right to:

Access and obtain a copy of your personal data held by us
Request correction or update of inaccurate information
Withdraw consent for data usage (subject to contractual or legal restrictions)

To exercise these rights, please contact our Data Protection Officer (details below).
We may require verification of your identity before processing such requests.

8. Transfer of Data Outside Singapore

If your personal data needs to be transferred or stored outside Singapore (e.g., in a secure cloud environment), we will ensure that the receiving party provides a comparable standard of data protection as required under the PDPA.

9. Third-Party Websites

Our website may contain links to external sites not operated by H.S. Lim & Co.
We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.
The latest version will always be available on our website with the effective date clearly stated.

11. Contact Us

For enquiries, feedback, or requests regarding your personal data, please contact:

Data Protection Officer (DPO)
H.S. Lim & Co
7500A Beach Road #11-313/315, The Plaza, Singapore 199591
📧 info@hslimco.com | 📞 +65 6225 3200